Are missed calls turning into missed revenue?
Let AI handle your routine calls so you can do what you do best.
- 24/7 coverage for common requests
- Zero hold time, fewer abandoned calls
- More focus for your best human reps
AI handling routine calls frees you to serve your customers in the ways only you can.
Built for spikes and after-hours
- Never miss a call during spikes or after hours
- Qualify leads and schedule appointments
- Integrate with your business systems and processes
Proven in real call center workloads
- Over a decade of experience automating call center workloads
- 100K+ happy callers
How it works
- We advise you and build a bespoke call center application, integrating with your business systems and processes to drive ROI.
- Calls route to your AI line 24/7.
- The agent handles tasks like scheduling, answering FAQs, collecting data, and entering it into your business systems.
- The agent routes out-of-scope calls to your customer service experts.
FAQ
Can it schedule appointments?
Yes—if you connect your scheduling system, it can propose times, confirm bookings, and capture caller details.
Does this work after hours?
Yes. It can handle routine requests 24/7 and route urgent calls based on your rules.
What do you log or store?
We provide full transparency into your calls in our customer dashboard.
Transcripts, recordings, call outcomes, key data, a short summary, and more. We can customize retention to meet your needs.
What about when the AI messes up?
Errors are inevitable in human and automated call centers.
We perform manual and automated analysis of detailed business rules applied to your calls and alert you when conversations stray from expectations. We work with every customer to ensure performance meets or exceeds the human alternative.
For complex builds, we provide manual QA during an extended rollout to ensure edge cases in your requirements are covered.
Want to see it on your calls?
Reach out and we’ll talk through your call volume, workflows, and what an AI agent could take off your team’s plate.